000 00388nam a2200145Ia 4500
008 170510s1993 xxu||||| |||| 00| 0 eng d
020 _a
100 _aBrown Stephen W
245 _aPatient satisfaction pays, quality service for practice success
250 _a
260 _aMaryland
_bAspen Publishers
_c1993
300 _a411
440 _v
650 _a
_a
_a
700 _aNelson Anne-Marie
_aBronkesh Sheryl J
_a
999 _c1386
_d1386